We’re looking forward to your tour as much as you are! This section contains important information about your upcoming trip. If you have additional questions, please contact us and we’ll be happy to assist you! 

Safety and Financial Peace of Mind

CQ is sensitive to the safety and financial concerns that parents and educators have concerning international travel. We utilize best practices to help provide you with peace of mind:
  • Each group's payments are maintained in individual escrow accounts at Citizens Bank, Philadelphia
  • We carry $1,000,000 in Professional Liability Insurance to cover colleges, universities and their employees.
  • All participants are automatically covered for medical and dental expenses occurring out of the United States, as well as emergency medical evacuation home.

Advance Planning

You can plan your trip in advance without incurring heavy cancellation penalties:
  • Individual participants may cancel their participation up to 181 days prior to the departure date with a full refund.
  • You can change our departure date and/or itinerary up to 120 days prior to your original departure date if a travel alert is issued for your destination.
  • Program fees will not increase for any non early-bird participant who pays in full by October 31 (for travel commencing on or before March 31 of the next calendar year) or by December 15 (for travel commencing on or after April 1 of the next calendar year). 

Conduct and Safety

Teachers accompany students to ensure both safety and a relevant learning experience. Multi-lingual tour directors provide full-time group guidance and assistance. Group leaders have telephone numbers for local agents, guides and Culture Quest. At Culture Quest, we are available 24/7.

Refund Policy:

Full refund up to 181 days prior to departure. All monies paid minus a $250.00 cancellation fee are refundable from 180-121 days prior to departure. All monies paid minus a $450.00 cancellation fee and any airline penalties are refundable from 120–61 days prior to departure. All monies paid minus a 50% of the program fee and any airline penalties are refundable from 60–31 days prior to departure. No refund can be made 30 days or less prior to departure. Note: There are no refunds for meals, accommodations, transportation, activities or any other services missed by the participant once the travel program has begun.

Registration and Payment

Participants may register on for a Culture Quest Travel Program by returning a signed application form along with a $400.00 deposit (check, cash or money order) to our office. A second payment of $350.00 is due 30 days after the deposit date. The final payment is due 90 days prior to your departure date. Once an application is received, each participant will receive a Travel Program Confirmation detailing his/her payment schedule along with important travel and insurance information.

Travel Insurance info

International Accident & Sickness Insurance: All participants traveling outside the United States are automatically covered by CQ’s Accident & Sickness Insurance (policy #9021448), underwritten by The Insurance Company of the State of Pennsylvania and administered by Travel Insurance Services, Walnut Creek, California. Under this policy, participants are covered for:
  1. Medical and dental expenses resulting from accidental injury or sickness up to $50,000 per incident.
  2. Emergency medical evacuation to home and / or hospital up to $25,000.
  3. Accidental Death and Dismemberment up to $10,000.
  4. Repatriation of remains up to $7,500.
This policy also offers 24-hour, multilingual emergency medical assistance from anywhere in the world by AIGAssist. A $50 deductible per accident or sickness applies. The coverage is only in effect while the participant is traveling on a program organized by CQ.


Cost as follow: Age: 0-40 basic 0.04% of the cost of the tour. 41-55 0.05% 56-65 0.07%

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